Payment Policy
Scope and interpretation
This Payment Policy governs all deposits and withdrawals conducted by players with real‑money accounts on Addonbet. It sets out the accepted payment methods, applicable limits, processing times, verification requirements, and related compliance obligations for financial transactions on the platform.
Eligibility, account currency and age
Deposits and withdrawals are subject to the following requirements: you must hold a valid Addonbet real‑money account and complete identity verification in line with our KYC/AML controls. The currency selected at account setup governs the currency for all payments. It is strictly prohibited for accounts to be operated by or on behalf of third parties. Under 18s are strictly forbidden from gambling on this site; underage gambling is an offense. Addonbet reserves the right to request proof of age and to suspend access or funds until verification is satisfied.
Payment options and availability
- Bank transfers
- Credit and debit cards
- E‑wallets
- Cryptocurrencies and other digital assets
Available methods are shown to each user in the cashier according to region and regulatory requirements. For all methods, deposits and withdrawals must be initiated from a payment instrument registered in the same name as the Addonbet account.
Deposits
Minimum deposit amount is €25 per transaction. Maximum deposit limits vary by payment method and currency; higher limits may apply after verification and subject to regulatory constraints. Deposits are credited to the player’s account as soon as the payment processor confirms the transaction, subject to successful processing and compliance checks.
To protect against fraud, deposits and withdrawals conducted via credit cards or e‑wallets must reflect the same personal details registered with Addonbet. No third‑party deposits are permitted. You can review deposit status in the cashier under Transaction History.
Withdrawals
Minimum withdrawal amount is €25 per transaction. Maximum withdrawal limits depend on the selected method and currency; higher or additional limits may apply after verification and at the operator’s discretion. Withdrawal requests are subject to verification checks and may be marked as "pending" until processing commences.
Withdrawal processing times vary by method and are measured in banking days. Funds are typically credited within 1–4 banking days after payout initiation, subject to method‑specific processing cycles and compliance checks.
Withdrawals must be made from the same payment method and currency used for the original deposit when possible, and must reflect the same registered name as the Addonbet account. No third‑party withdrawals are allowed. Status of withdrawal requests can be tracked in the cashier under Transaction History.
Verification, AML, and security
Addonbet conducts Know Your Customer (KYC) and anti‑money laundering (AML) checks. The operator may request identity documents, proof of address, and other information to verify the account and ensure funds originate from legitimate activity. Transactions may be suspended or funds withheld pending verification results or to prevent fraud or financial crime.
All payments are processed through secure channels. Data protection and privacy measures apply to all payment activities in accordance with applicable law and Addonbet policy.
Disputes, refunds and chargebacks
Any dispute related to deposits or withdrawals should be submitted through the formal complaints process described in Addonbet’s governance framework. If a dispute remains unresolved after internal review, customers may pursue independent dispute resolution in accordance with applicable rules and regulatory avenues described in the terms and conditions.
Account activity, history and support
Players may view the status of deposits and withdrawals in the Transaction History section of the cashier. For assistance with payments, contact Addonbet support through the available channels; response times depend on the channel and regional support arrangements.
Policy updates and changes
Addonbet reserves the right to amend this Payment Policy. Material changes will be communicated to players in accordance with regulatory requirements. Continued use of payment services after an update constitutes acceptance of the revised policy.